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Census: Web-based Bug/Defect/Issue Tracking Tool
Census is a customizable web-based tool for bug tracking, defect tracking, support calls, and helpdesk issues. Includes SourceSafe integration and configurable workflow. Windows XP look and feel on the Web. Online demo available.

Download a Free Guide to Evaluating a Bug Tracking System

Triage eSupport Solution Triage streamlines the process of resolving technical support problems, reduces the total cost of support, and enhances the support experience.

Simple to install and highly customizable desktop management. Purchase only the modules you need and run from a central MMC console. Modules include, Inventory, Distribution, Metering, HelpDesk, Diagnostics and Remote Control.

Plug and Browse
Plug and Browse is a network switcher that allows you to create network profiles for different locations.